Please read before purchase
Please note that photos and specifications are for reference only.
- As each item is handmade, there may be variations in shape, size, thickness, capacity, and weight, even for the same product.
- Wood grain and color differ for each piece. Additionally, depending on the finishing method, the surface may have scratches or chips.
- The color of the product in photos or as seen with the naked eye may vary depending on lighting conditions.
Please purchase with an understanding of the characteristics of wooden items.
Due to the natural properties of wood, it may warp, chip, crack, distort, become fuzzy, or develop stains.
If you do not appreciate these characteristics, we kindly ask that you refrain from purchasing our wooden products.
Our shop is intended for customers who enjoy the unique character of wood and the unique personality and individuality of the artisans who craft it.
From material selection to finishing, our artisans carefully consider the natural properties and characteristics of the wood. How to bring out the best in the wood in front of them and what to focus on depends entirely on the artisan.
While it is possible to process wood to eliminate its natural characteristics, doing so makes it resemble plastic with a wood grain pattern. The artisans who create our wooden products strive to find a balance that preserves the wood’s natural essence.
Additionally, wooden products may have a scent. The perception and intensity of the scent may vary from person to person. The scent can come from the wood itself, finishing materials, and absorbed food or drink. It is especially noticeable when the item is new or when exposed to heat. The intensity of the scent may vary depending on the wood species and finishing method, but please understand that this is a feature common to all the wooden items we offer.
For inquiries about maintenance or repairs of purchased wooden items, please feel free to contact us.
For guidance on daily use and regular maintenance, please refer to our guide, "How to Use Wooden Tableware".
What’s Included in the Package
- Products do not come with individual boxes or containers. They will be wrapped and protected with packing materials such as bubble wrap.
- No receipts, invoices, or billing statements will be included.
- If the artisan provides care instructions or product information, these will be included.
- If you would like gift wrapping, please purchase the “Gift Wrapping” option listed as a product.
International Shipments
Orders shipped outside Japan may be subject to taxes and customs fees in the destination country. These charges are determined by the local customs office and must be paid by the recipient.
To help you estimate any applicable duties or taxes, the general HS codes for our products are:
- Wooden tableware and kitchen utensils: HS 4419.90
- Wooden decorative items: HS 4420.19
If you have any questions or special requests before placing your order, please feel free to contact us via the contact page.