Privacy policy
River and Forest (hereinafter referred to as "the Shop") collects personal information from customers in the course of providing its services. The Shop complies with all relevant laws regarding the protection of personal information and handles such information appropriately.
Definition of Personal Information
"Personal information" refers to information as defined under the Act on the Protection of Personal Information of Japan. It includes information about a living individual that can identify the person, such as name, date of birth, address, and other descriptions, as well as information that can identify a person on its own, such as facial appearance or fingerprints (individually identifiable information).
Collection of Personal Information
The Shop may ask customers to provide personal information such as name, date of birth, address, phone number, email address, and credit card number when using the Shop’s services.
Purpose of Use of Personal Information
The purposes for which the Shop uses personal information received from customers are as follows:
- To confirm and manage orders and shipping
- To respond to customer inquiries
- To send information emails about updates to services in use, promotions, etc.
- To send important notices or contact customers when necessary
- To identify and refuse service to individuals attempting to use the services for improper purposes
- For purposes incidental to the above uses
Provision of Personal Information to Third Parties
The Shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:
- When required by law, or when cooperation is necessary with a government agency or local public body (or an entrusted party) to carry out duties as prescribed by law
- When necessary to protect a person’s life, body, or property, and obtaining consent is difficult
- When outsourcing all or part of the Shop’s operations to a third party
Management of Personal Information
The Shop takes appropriate security measures to prevent unauthorized access to, loss, alteration, or leakage of personal information provided by customers.
Correction of Personal Information
To correct or delete your personal information, please contact the Shop via the "Contact Us" page.
Use of Cookies
To provide better service, the Shop may use cookies. However, these do not collect information that can identify individuals.
(You can disable cookies by changing your browser settings.)
Changes to the Privacy Policy
- Except as otherwise required by law, the contents of this Privacy Policy may be changed without notice to customers.
- The revised Privacy Policy will become effective once it is posted on this website.